STORE POLICY
Customer Care
At The Skin Club, we prioritize your satisfaction and aim to provide exceptional service at every step of your journey. If you have any questions, concerns, or feedback regarding our products, treatments, or policies, please don’t hesitate to reach out to us.
Contact Us: You can contact our customer care team via email at beth@theskinclub.ie or phone at +353 89 205 4991.
Response Time: We strive to respond to all inquiries within 48 hours during business days.
Privacy & Safety
Privacy Policy for The Skin Club
Effective Date: April 4, 2025
At The Skin Club, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or products. By using our website or services, you agree to the terms of this policy.
Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and mailing address.
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Payment Information: Billing details for purchases (note: we do not store credit card or bank account details).
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Order Details: Information related to your purchases, including product preferences and transaction history.
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Appointment Information: Details about bookings, including dates and services requested.
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Cookies and Analytics Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
How We Use Your Information
Your personal information is used to:
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Process orders and deliver products or services.
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Manage appointments and memberships.
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Respond to inquiries and provide customer support.
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Send promotional emails (only if you opt-in).
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Improve our website through analytics tools like Google Analytics.
Sharing Your Information
We do not sell or share your personal information with third parties except in the following cases:
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To comply with legal obligations or protect our rights.
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To trusted service providers who assist in delivering products or services (e.g., shipping companies).
Data Protection
We take data security seriously and implement measures to safeguard your information:
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Secure encryption for online transactions.
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Restricted access to personal data within our team.
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Regular updates to security protocols to prevent unauthorized access.
Your Rights
Under GDPR (General Data Protection Regulation), you have the following rights:
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Access: Request a copy of your personal data.
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Correction: Update inaccurate or incomplete information.
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Deletion: Request the removal of your data when no longer necessary for processing.
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Restriction: Limit how your data is used under certain circumstances.
To exercise these rights, contact us at beth@theskinclub.ie.
Cookies Policy
Our website uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: beth@theskinclub.ie
Thank you for trusting The Skin Club with your privacy!
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments